See the day on one map, and send the closest tech.

Every job and every tech on one map, each in the tech's colour. When a new job comes in, Steddy lists the closest techs and how far away they are. Pick one and they're asked to accept it on their phone. Positions show only during the work hours you set.

Book a demoFifteen minutes: we walk you through one job, from the call to the money landing, then show you what it made.

The office

Jobs

Where your technicians are and where the day's jobs are.

A sample day's jobs, rebuilt from the map on the Schedule board in Steddy. Map data © OpenStreetMap contributors.

JOB-1054

R. Haddad

West Ryde

12:00–14:00UnassignedBlocked drain

Closest technicians

Josh Kealy · 2.3 km · On site · JOB-1042Assign
Marco Ferrante · 3.2 km · On the way · JOB-1051Assign
Ben Ostrowski · 7.7 km · On site · JOB-1053Assign

Straight-line distance from each technician's last position.

Sample day at 10:40 AM, rebuilt from the Map view of Jobs in Steddy.

Sample day at 10:40 AM for an Australian plumbing business, rebuilt from the Map view of Jobs in Steddy. Map data © OpenStreetMap contributors.

Move jobJosh Kealy is asked to accept JOB-1054

The tech's phone

Thursday, 17 SepToday

Needs your OK

12:00PM

JOB-1054Needs your OK

R. Haddad

Blocked drain

West Ryde

In progress

9:00AM

JOB-1042In progress

R. Moretti

Hot water changeover

Ryde

Upcoming

1:00PM

JOB-1045Accepted

A. Nguyen

Leaking tap

Ryde

Sample day for an Australian plumbing business, rebuilt from the Today screen in Steddy Crew.

A day on the map, from both ends

The map is the office's. The phone's part is short: it reports where the tech is during work hours, once they've agreed to it, and it shows the tech their own jobs.

Every job and every tech, on one map
The office
Open Jobs and switch to Map. Each job is a pin in its tech's colour, numbered in the order of their day. Finished jobs fade, a job with nobody on it has a dashed outline, and each tech's initials sit where their phone last reported. Step through the days, filter by area, and turn techs, jobs or areas on and off. It is on every plan.
The tech's phone
Office only. Techs don't see the map or each other. Each tech sees their own jobs on Today in Steddy Crew.
1. Josh Kealy
  On site · JOB-1042 · Seen 4 min ago
  - 7AM Shower mixer repair, Ryde, done
  - 9AM – 11AM Hot water changeover, Ryde
  - 1PM – 3PM Leaking tap, Ryde
  - 3:30PM Blocked toilet, Meadowbank
2. Marco Ferrante
  On the way · JOB-1051 · Seen 2 min ago · ETA 10:55 AM
  - 8AM – 10AM Blocked drain, Eastwood, done
  - 11AM – 12PM Gas hot water service, Carlingford
  - 2PM – 3PM Blocked drain, Dundas
3. Ben Ostrowski
  On site · JOB-1053 · Seen 9 min ago
  - 10AM – 11AM Toilet repair, Parramatta
  - 9PM – 10PM Burst pipe, Epping
4. Unassigned
  - 12PM – 2PM Blocked drain, West Ryde
A sample day at 10:40 AM, rebuilt from the Map view of Jobs in Steddy. Map data © OpenStreetMap contributors.
Where each tech is, and what they're on
The office
The Technicians list says what each tech is doing: on site, on the way, between jobs or done for the day. It shows how long ago their phone last reported, so you know how fresh the dot is.
Follow a tech to keep them in the middle of the map, or call them from their card.
Josh KealyOn site · JOB-1042Seen 4 min ago
Marco FerranteOn the way · JOB-1051Seen 2 min ago · ETA 10:55 AM
Ben OstrowskiOn site · JOB-1053Seen 9 min ago
Sample day at 10:40 AM, rebuilt from the Map view of Jobs in Steddy.
The tech's phone
Steddy Crew tells the tech what is shared and when. Nothing is recorded until they agree.
Outside the work hours you set, nothing is recorded or shown.
A new job? Send the closest tech
The office
Jobs with nobody on them get their own tab, each with the three closest techs and how far away they are. Pick one, confirm Move job, and the job goes to that tech to accept.
Open any job to see up to five, and reassign it to someone closer. The distance is a straight line from where each tech was last seen, not drive time.
JOB-105412:00–14:00
R. Haddad · West Ryde
Josh · 2.3 kmMarco · 3.2 kmBen · 7.7 km
Sample day at 10:40 AM, rebuilt from the Map view of Jobs in Steddy.
The tech's phone
The job lands on the tech's Today screen under Needs your OK. They accept it, or decline with a reason, and too far away is one of the reasons.
On the way, on the map
The office
When a tech taps On my way, the map draws a line from them to the job, with the ETA they gave. Once that time has passed, the ETA shows as Late. The dashboard's On the way card lists who is driving and who is running late.
The tech's phone
On my way asks how many minutes away they are. Navigate opens the job's address in the phone's maps app.
Tracking on your terms
The office
Off until you turn it on
An admin switches it on in Settings and confirms the techs have been given written notice.
Work hours only
Set the hours for each day of the week. Outside them, positions aren't recorded or shown.
Tech by tech
Leave any tech out of tracking.
Deleted after 30 days
Or after the number of days you choose.
Trails for admins
Only an admin can see the path a tech took on a day, and every look is logged.
The tech's phone
Office only. The phone reports its position. The rules about it are set in the office.

See your own day on the map.

Book a demo

Fifteen minutes: we walk you through one job, from the call to the money landing, then show you what it made.

Next: what happens when the job is done.

See the day on one map, and send the closest tech.

A day on the map, from both ends

Every job and every tech, on one map

Where each tech is, and what they're on

A new job? Send the closest tech

On the way, on the map

Tracking on your terms

See your own day on the map.