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Plumbing software that knows what each job made.

Steddy for plumbing businesses running 2 to 25 vans. Drains paid before the van leaves, changeovers quoted and signed on site, and a number for what each one made.

Book a demoFifteen minutes: we walk you through one job, from the call to the money landing, then show you what it made.

Schedule17 Sep · Day

Unassigned1 job

  • JOB-1048 16:00–18:00H. FraserWest Ryde · Dripping shower

Marco Ferrante1 job

Josh Kealy2 jobs

Ben Ostrowski4 jobs

A sample day for an Australian plumbing business, rebuilt from the Schedule screen in Steddy.

Three jobs at an Australian plumbing business, one day in Steddy

Marco Ferrante1 job on 17 Sep

JOB-104008:00–10:00S. Walsh · Eastwood

The blocked drain, done on the spot

The office books it: a date, a time window, and a plumber who works that area. It lands on their phone under Needs your OK. They accept, tap On my way with how many minutes, clear the drain, and tap Finish. Your call-out fee and the drain clear are lines from your catalogue. The homeowner signs for the work on the plumber's phone, the payment is recorded, and the invoice is written before the van leaves.

INV-1040S. Walsh · Eastwood

Paid

Paid in full

$330.00

Job
JOB-1040
Technician
Marco Ferrante
Closed from
Steddy app (on site)
Subtotal
$300.00
GST (10%)
$30.00
Total
$330.00
Sample invoice INV-1040 for an Australian business, rebuilt from the invoice view in Steddy.

Josh Kealy2 jobs on 17 Sep

JOB-104209:00–11:00R. Moretti · Ryde

The hot water changeover, quoted on site

The plumber writes the quote on their phone: the unit from your parts catalogue at your sell price, the install, your terms. The cost price never appears. The homeowner reads it, draws a signature and accepts your terms, on the plumber's phone or from the email later. The office books the install day. On the day, the plumber adds the unit as a part and says who paid for it. The accepted quote's lines become the invoice.

EST-1042R. Moretti · Ryde

Accepted
DescriptionQtyUnit PriceAmount
Hot water unit, 250L electric1$1,450.00$1,450.00
Install and remove the old unit1$420.00$420.00
Call-out fee1$110.00$110.00
Subtotal$1,980.00
GST (10%)$198.00
Total$2,178.00
Sample quote EST-1042 for an Australian business, rebuilt from a quote's line items in Steddy. Line prices ex GST.

Ben Ostrowski4 jobs on 17 Sep

JOB-104421:00–22:00K. Osei · Epping

The burst pipe at nine at night

The job is booked and sent to whoever is on call. If the part isn't on the van, the job goes on hold with the reason, and the office sees why in the morning. Leads by hour and day show you when the after-hours calls actually come, so you decide with numbers, not a guess, who answers the phone at nine at night. With Steddy Loop the call comes in on a tracked number, so you also know who answered it and whether it was booked.

JOB-1044Burst pipe

K. Osei · Epping

Ben Ostrowski
En routeUnpaid

17 Sep · 21:00–22:00

Sample job, rebuilt from the Jobs screen in Steddy.

How the office sends the job.How the quote gets signed.How the invoice gets paid.Back to the day.

Which plumbing work pays

A changeover bills out big and carries a unit at cost. A drain clear bills out small and carries almost nothing. Which one made you more last month? The mortgage got paid, so the business must be making money.

Steddy works out profit on every job the moment it closes: revenue without the tax (GST in Australia), less the parts at cost, less tolls, less the card fee, less the plumber's commission. Then it lines the jobs up. Revenue by plumber. Revenue by metro and postcode. Revenue by lead source, so the Google ad, the website and the word of mouth each carry their own number. A profit and loss with the rent, the insurance and the software in it.

What the reports show, tab by tab.

Revenue (inc. GST):
$2,178.00
Revenue (ex. GST):
$1,980.00
- Parts Cost:
-$980.00
- Toll Cost:
-$0.00
- Card Processing Fee (1.75%):
-$38.12
Job Profit (before tech):
$961.88
- Tech Commission (20%):
-$192.38
Company Profit:
$769.50
Sample job JOB-1042 for an Australian business: hot water changeover, card payment recorded on site. Rebuilt from a job's Live Calculations in Steddy.

The office, without the whiteboard

The day is run from the Jobs screen, not fifty phone calls. Four counts at the top say what needs a person: jobs with nobody on them, jobs a plumber declined, jobs past their date, and finished jobs that haven't been paid in full. The list to work through on a Monday. A job on hold says why: waiting on the unit from the supplier, nobody home, needs a second person. Move a job to another plumber on the Schedule and they're asked to accept it.

Whoever answers the phone
Office staff on the phones are included in every plan, however many you have. They work leads, jobs, quotes and invoices.
The bookkeeper
Invoices, payments and customers go across to Xero on their own. A payment recorded in Xero comes back and marks the job paid. How the Xero sync works.
You
Profit, commission and the profit and loss are the admin's to see. Nobody else's.

Schedule17 Sep · Day

UnassignedFree

Marco Ferrante

JOB-1040 08:00–10:00

S. Walsh

Eastwood · Blocked drain

Josh Kealy

JOB-1042 09:00–11:00

R. Moretti

Ryde · Hot water changeover

JOB-1045 has moved from Marco Ferrante to Josh Kealy. Josh Kealy is asked to accept it in Steddy Crew, and Marco Ferrante no longer sees it. Josh Kealy now has 2 jobs and Marco Ferrante has 1.

Sample day, rebuilt from the Schedule screen in Steddy.

Who it's for

The plumbing business running 2 to 25 vans. The owner getting out of the van, the first office hire, the plumbers on their phones in Steddy Crew. Three plans, each a monthly price plus a price per plumber dispatched that month.

The three plans.

Watch a changeover run from the call to the money.

Book a demo

What the plumber sees on the phone.