Plumbing software that knows what each job made.
Steddy for plumbing businesses running 2 to 25 vans. Drains paid before the van leaves, changeovers quoted and signed on site, and a number for what each one made.
Fifteen minutes: we walk you through one job, from the call to the money landing, then show you what it made.
Jobs17 Sep
JOB-1040Blocked drain$330
S. Walsh · Eastwood · 8AM – 10AM
Marco FerranteFinishedPaidJOB-1042Hot water changeover$2,178
R. Moretti · Ryde · 9AM – 11AM
Josh KealyFinishedPaidJOB-1044Burst pipe-
K. Osei · Epping · 9PM – 10PM
Ben OstrowskiEn routeUnpaid
Three plumbing jobs, one day in Steddy
The blocked drain, done on the spot
The office books it: a date, a time window, and one of the plumbers who works that area. It lands on their phone under Needs your OK. They accept, tap On my way with how many minutes, clear it, and tap Finish. Your call-out fee and the drain clear are lines from your catalogue. The homeowner signs for the work on the plumber's phone, the payment is recorded, and the invoice is written before the van leaves.
JOB-1040Blocked drain
S. Walsh · Eastwood
17 Sep · 8AM – 10AM
The hot water changeover, quoted on site
The plumber writes the quote on their phone: the unit from your parts catalogue at your sell price, the labour, your terms. The cost price never appears. The homeowner reads it, draws a signature and accepts your terms, on the plumber's phone or from the email later. The office books the install day. On the day the plumber adds the unit as a part, says who paid for it, and the accepted quote's lines become the invoice.
EST-1042R. Moretti · Ryde
Accepted| Description | Qty | Unit Price | Amount |
|---|---|---|---|
| Hot water unit, 250L electric | 1 | $1,450.00 | $1,450.00 |
| Install and remove the old unit | 1 | $420.00 | $420.00 |
| Call-out fee | 1 | $110.00 | $110.00 |
| Subtotal | $1,980.00 | ||
| GST (10%) | $198.00 | ||
| Total | $2,178.00 | ||
The burst pipe at nine at night
The job is booked and sent to whoever is on call. If the part isn't on the van, the job goes on hold with the reason, and the office sees why in the morning. Leads by hour and day show you when the after-hours calls actually come, so you decide who answers the phone at nine at night with numbers, not a guess. With Steddy Loop the call comes in on a tracked number, so you also know who answered it and whether it was booked.
JOB-1044Burst pipe
K. Osei · Epping
17 Sep · 9PM – 10PM
Which plumbing work pays
A changeover bills out big and carries a unit at cost. A drain clear bills out small and carries almost nothing. Which one made you more last month? The mortgage got paid, so the business must be making money.
Steddy works out profit on every job the moment it closes: revenue without the GST, less the parts at cost, less tolls, less the card fee, less the plumber's commission. Then it lines the jobs up. Revenue by plumber. Revenue by metro, postcode and suburb. Revenue by lead source, so the Google ad, the website and the word of mouth each carry their own number. A profit and loss with the rent, the insurance and the software in it.
Live CalculationsJOB-1042
- Revenue (inc. GST):
- $2,178.00
- Revenue (ex. GST):
- $1,980.00
- - Parts Cost:
- -$980.00
- - Toll Cost:
- -$0.00
- - Card Processing Fee (1.75%):
- -$38.12
- Job Profit (before tech):
- $961.88
- - Tech Commission (20%):
- -$192.38
- Company Profit:
- $769.50
The office, off the tools
The day is run from the Jobs screen, not the whiteboard and not fifty phone calls. Four counts at the top say what needs a person: jobs with nobody on them, jobs a plumber declined, jobs past their date, and finished jobs that haven't been paid in full. The list to work through on a Monday. A job on hold says why: waiting on the unit from the supplier, nobody home, needs a second person. Move a job to another plumber on the Schedule and they're asked to accept it.
- Whoever answers the phone
- Office staff on the phones are included in every plan, however many you have. They work leads, jobs, quotes and invoices.
- The bookkeeper
- Invoices, payments and customers go across to Xero on their own. A payment recorded in Xero comes back and marks the job paid. How the Xero sync works.
- You
- Profit, commission and the profit and loss are the admin's to see. Nobody else's.
Schedule17 Sep · Day
UnassignedFree
Marco Ferrante
JOB-1040 08:00–10:00
S. Walsh
Eastwood · Blocked drain
Josh Kealy
JOB-1042 09:00–11:00
R. Moretti
Ryde · Hot water changeover
JOB-1045 has moved from Marco Ferrante to Josh Kealy. Josh Kealy is asked to accept it in Steddy Crew, and Marco Ferrante no longer sees it. Josh Kealy now has 2 jobs and Marco Ferrante has 1.
Who it's for
The plumbing business running 2 to 25 vans. The owner coming off the tools, the first office hire, the plumbers on their phones in Steddy Crew. Three plans, each a monthly price plus a price per plumber dispatched that month. The pricing page has them.